Shipping costs

Shipping conditions

Our products are delivered within Germany and to Austria.
 
Delivery is made exclusively by DHL delivery within 14 working days. However, delivery to packing stations is not possible.
 
Please make sure that you can be reached at the specified address at the time of delivery.
 
Shipping costs are to be understood as gross prices including the statutory value added tax as amended from time to time.

We reserve the right to exclude certain locations from the delivery areas.
 
Bulky goods that require shipping by a forwarding agent are marked as such in the respective item description.

Delivery times

If no other period is specified in the respective offer, the goods shall be delivered within 14 days after conclusion of the contract (in the case of agreed advance payment after the date of the payment instruction).
 
Please note that parcels are delivered on weekdays and forwarded from Monday to Friday.
 

Return address

ENERGEN – DE GmbH
Adolf-Hackenberg-Strasse 107,
81737 Munich
 
Please note our revocation policy.
 
If you have any questions, you can find our contact details in the legal notice.